The quality of service has been excellent so far and as far as them finding the subcontractors and contractors, it has been so ideal. I love it. Having Home Warranty of America is definitely worth it. 3 weeks ago, I called the claims dept. I explained the situation and asked to verify that the issue would be covered. I was told yes. So they send out the vendor and I pay the $75 copay plus tax. Vendor confirmed new toilet would be required and submitted the assessment for approval. Well, I call to get a status update today, to find out that the claim was not approved as of 6 days ago. They never had the courtesy to call and tell me or the vendor. I'm so frustrated with these people.
I would pray that is what would befall a person with reasoning like yours. Well. that is very interesting that Old Republic made a comment in the article to defend themselves and actually said they charge up to $375 in Texas. I wonder if they even know what they are quoting or if they just pick a number off the top of their head?I received a quote just this week sent from them to me on my very small beach house of 1500 sf in Texas. The house has 1 AC unit, 1 water heater, 1 washer and dryer, 1 refrigerator and NO dishwasher. The quote they sent to me was for $540!That is ridiculous!Then in doing my research I just asked a neighbor because I knew she had a home warranty.
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If you consistently do what is right for the customer and push to replace equipment that is old and rusted out then you will suffer the consequences!After working with A n e S for 10 years the customers loved my company!They would request me and S didn’t like that.