Before you buy, make sure you check out the company and carefully read what is and isn't covered. Back at Torino's home, the air conditioner was fixed and he was happy with the repair person. The next day, Torine received a customer satisfaction survey from HMS. "I thought it would be fun and I marked all 'very dissatisfied,' but I just became more angry," he said. Angry, yes, but at least he won't be hot and bothered anymore. Have you been Bamboozled?Reach Karin Price Mueller at . Follow her on Twitter @KPMueller. Find Bamboozled on Facebook. Mueller is also the founder of NJMoneyHelp. com. Stay informed and sign up for NJMoneyHelp. Do not hesitate you ask questions about what you don’t understand.

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Contractors will blame Home Warranty, and Home Warranty will blame Contractors.